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Maslow’s hierarchy suggests that human needs
can be classified into five categories and that these categories can be
arranged in a hierarchy of importance.
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A
manager should understand that an employee may not be satisfied with only a
salary and benefits; he or she may also need challenging job opportunities to
experience self-growth and satisfaction
Physiological needs
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Things like food, sex, and air, which represent
basic issues of survival and biological
function. In organizations, these needs are generally satisfied by adequate
wages and the work environment itself, which provides restrooms, adequate
lighting, comfortable temperatures, and ventilation.
Security Needs
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These needs can be satisfied in the workplace by
job continuity (no layoffs), a grievance system (to protect against arbitrary
supervisory actions), and an adequate insurance and retirement benefit package
(for security against illness and provision of income in later life
Belongingnes needs
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relate to social processes. They include the
need for love and affection and the need to be accepted by one’s peers.
These needs are satisfied for most people by family and community relationships
outside of work and by friendships on the job. A manager can help satisfy these
needs by allowing social interaction and by making employees feel like part of
a team or work group
Self Esteem needs
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comprise
two different sets of needs: the need for a positive self-image and self-respect, and the need for
recognition and respect from others. A manager can help address these needs by
providing a variety of extrinsic symbols of accomplishment, such as job titles,
nice offices, and similar rewards as appropriate. At a more intrinsic level,
the manager can provide challenging job assignments and opportunities for the
employee to feel a sense of accomplishment
Self Actualization
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These involve realizing one’s potential for
continued growth and individual development. needs must be met entirely from within
the individual.
A manager can help by promoting a culture wherein
self-actualization is possible. For instance, a manager could give employees a
chance to participate in making decisions about their work and the opportunity
to learn new things.
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